Case studies.
Real systems we built and support. We don't name clients without permission — but we show the mechanics honestly, down to what it looks like in a terminal.
Orders processed without a human.
Every paid order used to be entered by hand: CRM, invoice, delivery note, coordination with production in chats. We wired it into one pipeline: an online payment starts the chain, and the team just presses buttons in Telegram.
- Payment → account in EspoCRM (matched by phone or auto-created), a deal with delivery details and promo code
- PDF invoice and delivery note are generated automatically and attached to the deal
- Telegram chain: manager → production (Accept/Decline) → logistics (tracking number in one message) — every click moves the CRM stage, stock is written off by SKU
Mini-MRP: recipes and raw materials.
Raw material needs were calculated in spreadsheets: errors, surprise shortages, manual write-offs. Now the CRM knows whether there is enough material — and keeps the stock itself.
- An order set to "In progress" is picked up automatically: the recipe (BOM) and per-ingredient needs with a technological loss factor
- Stock and minimum checks: a shortage → "Waiting" status with an exact purchasing list
- Enough material → ingredients written off, finished goods received, and a report inside the order
A mobile cash register for events.
At offsite events the cash register is a phone: the POS page is served by the automation platform itself, with products from the database. Cash with a change calculator or QR payment — and every sale lands in the books instantly.
- A cart with discounts and SKU search, built for a cashier's phone
- QR payments: signed invoices, callback signature verification, duplicate-payment protection
- Every sale → an account (from payer data), a deal and an invoice in the CRM — automatically
A subscription club in Telegram.
A paid club with tiers, a private group and a content library — without a full-time administrator. The bot sells subscriptions, controls access and maintains the content catalog itself.
- Payments via a gateway with signed invoices; the payment webhook opens group access
- Channel posts are auto-indexed by hashtags into a paginated catalog with menus
- A web admin console: stats, revenue chart, subscription management, one-click group removal
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